Frequently Asked Questions
Insurance, new patients, refills, languages and what to bring. Anything else, call (323) 650-2991.
Is Dr. Chetver accepting new patients?+
Yes. Call the office at (323) 650-2991 or send a request through this website and the office will find a time for a first visit.
Which insurance plans do you accept?+
The office accepts Medicare and most major plans, including Aetna, Blue Cross Blue Shield, Cigna, UnitedHealthcare, Anthem and Humana. Plans change, so please call with your card handy and the staff will confirm yours before your visit.
Do you speak Russian?+
Yes. Dr. Chetver and the office staff speak Russian and English. Visits, phone calls and paperwork can be handled in either language.
What are your office hours?+
Monday to Friday, 9 am to 5 pm. Closed Saturday and Sunday. If you are unsure, call before you come.
What should I bring to my first visit?+
A photo ID, your insurance card, a list of your current medications or the bottles themselves, and any recent test results or records from a previous doctor. Please arrive a few minutes early for paperwork.
How do I request a prescription refill?+
Ask your pharmacy first, since they can send the request to the office directly. You can also call the office with the name of the medication and your pharmacy. Every refill is reviewed by Dr. Chetver before it is sent, so please allow a few business days and do not wait until you are out.
Do I need an appointment to be seen?+
Yes, the office sees patients by appointment. Call and the staff will fit you in as soon as they can.
Which hospital is Dr. Chetver affiliated with?+
Dr. Chetver is affiliated with Cedars-Sinai Medical Center.
What kind of doctor is an internist?+
An internal medicine physician cares for adults: preventive check-ups, everyday illnesses, and long-term conditions such as high blood pressure, high cholesterol and diabetes. Dr. Chetver is board certified by the American Board of Internal Medicine.
What if I have an emergency?+
Call 911 or go to the nearest emergency room. The office line is for appointments, questions and refills during business hours.